Frequently Asked Questions

10 Questions About Photography and Live Streaming Sevices

Our Service

10Yr

Experience

800+

Projects Delivered

1. Why do you need photography services? 

Photography is not only taking pictures but also recording special moments. Photography contains some artistic elements and acts as a medium to deliver messages and emotions. Our Hong Kong professional photographer team can utilize the shooting venue, with light and flash, to produce works that meet customers’ requirements. Excellent photos can even help customers and brands to promote a positive image.

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2. Why choose HQ PHOTO HK? 

HQ PHOTO HK is one of the Hong Kong photography companies with many years of shooting experience. Each time we work with our customers, we treat each project as a unique one and deliver the best results to them. Our Hong Kong professional photographer team captures precious moments and tells stories with cameras. No matter what kind of event, we can always capture the best moments.

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2. Why choose HQ PHOTO HK? 

HQ PHOTO HK is one of the Hong Kong photography companies with many years of shooting experience. Each time we work with our customers, we treat each project as a unique one and deliver the best results to them. Our Hong Kong professional photographer team captures precious moments and tells stories with cameras. No matter what kind of event, we can always capture the best moments.

3.What are the charges for photography services in Hong Kong? 

Hong Kong photography service fees are affected by many factors. Generally, Hong Kong photography companies do not have a fixed price, the cost is usually determined by the scale of the event, the complexity, and the equipment used. Therefore, it is very important to communicate with our HK photographer team and list out the details. Let us understand your shooting needs, style, and post-production requirements before giving you the quote for the project.

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4. Do I need to book a photography service in advance?

Yes. No matter which type of photography service you choose, you need to make an appointment in advance in order to communicate with our Hong Kong photographers. Since the requirements and expectations of each project are different, the preparation time required may vary. Booking our service in advance allows our professional photographers to have enough time to prepare before the shooting day and conceive a workflow and contingency plans to ensure high-quality works will be delivered.

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4. Do I need to book a photography service in advance?

Yes. No matter which type of photography service you choose, you need to make an appointment in advance in order to communicate with our Hong Kong photographers. Since the requirements and expectations of each project are different, the preparation time required may vary. Booking our service in advance allows our professional photographers to have enough time to prepare before the shooting day and conceive a workflow and contingency plans to ensure high-quality works will be delivered.

5. Does your photography service include a post-production charge? 

Yes, most of the photos delivered by our professional photographers will go through the post-production process to unify the tone, such as adjusting the color temperature, brightness, saturation, etc. If you have any requirements regarding the post-production process, please notify our team, and some extra costs may be charged.

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6. When will the photos be received after the shooting is complete? 

We understand that customers want to receive the album as soon as possible after the event, our HK photographer team will get the job done as soon as possible, it usually take us 7-10 business days. We will send you an email or Whatsapp message for the exact delivery day. Once the photo editing is done, we will upload it to our online portal so you can view and download all the images and videos. If you need an urgent delivery, please contact us and we will make arrangements depending on our working schedule.

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6. When will the photos be received after the shooting is complete? 

We understand that customers want to receive the album as soon as possible after the event, our HK photographer team will get the job done as soon as possible, it usually take us 7-10 business days. We will send you an email or Whatsapp message for the exact delivery day. Once the photo editing is done, we will upload it to our online portal so you can view and download all the images and videos. If you need an urgent delivery, please contact us and we will make arrangements depending on our working schedule.

7.Do I need to bring my own props for photo shooting?

Yes. I am sorry that our HK photographer team may not be able to provide any photo shooting props for photo shooting. If you need any props, you may have to prepare by yourself.

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8. Can I reschedule the photo shooting day if my event is being re-scheduled?

Once the booking is confirmed, our HK photographer team will prepare pre-shooting, we will only accept the reschedule request for at least 30 business days before the confirmed booking date. Please note that the new photo shooting date may not be guaranteed and our HK photographer team will send you the new confirmation 7 days after the reschedule request and extra handling fees will be charged. If you cancel the event less than 30 business days before the shooting day, your deposit will not be refunded. For more details, please contact us.

8. Can I reschedule the photo shooting day if my event is being re-scheduled?

Once the booking is confirmed, our HK photographer team will prepare pre-shooting, we will only accept the reschedule request for at least 30 business days before the confirmed booking date. Please note that the new photo shooting date may not be guaranteed and our HK photographer team will send you the new confirmation 7 days after the reschedule request and extra handling fees will be charged. If you cancel the event less than 30 business days before the shooting day, your deposit will not be refunded. For more details, please contact us.

9. Do I have to pay a deposit before booking?

Once you confirm to use our photography service, we will send you confirmation and payment details. Deposit will be charged before the shooting day and the remaining balance will be settled after the shooting on the shooting day.

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10. Can I cancel the booking and get my deposit refund?

If you would like to cancel the booking with us, please contact us for further information.

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10. Can I cancel the booking and get my deposit refund?

If you would like to cancel the booking with us, please contact us for further information.

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Great Customer Service

Customers can contact us by email, phone, fax, WhatsApp, Facebook, or come to our company in person to get inquiries and quotes. Our team will patiently answer your questions and give you valuable shooting suggestions. Our service scope will be clearly stated and will send to you for reference.

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